Information and Communication Technology (ICT) means the use of machines and tools to collect, process, store, send, and receive information, so that people can share ideas and talk to each other easily and quickly.

1. It helps people to communicate easily and quickly (example: phone calls, emails).


2. It saves time and energy in doing work.


3. It makes learning and teaching easier.


4. It helps to store information safely.


5. It allows people to work from different places (remote work).


6. It makes banking, shopping, and business easier.


7. It provides fun through games, videos, and music.

1. It can lead to people spending too much time on phones or computers.


2. It can be used to spread wrong or harmful information.


3. Some ICT gadgets are expensive to buy and maintain.


4. It can make people lazy if they depend too much on it.


5. It can cause job loss because some machines replace human work.


6. There is a risk of internet fraud (scammers).

1. Schools — for teaching, learning, and keeping records.


2. Banks — for keeping money records and using ATMs.


3. Hospitals — for keeping patient files and doing medical tests.


4. Offices — for sending emails, typing, and saving work.


5. Homes — for communication and entertainment.


6. Shops and markets — for selling and buying online.