Consumer right can be defined as the protection and benefits granted to individuals purchasing goods or services. For example, the right to receive safe products or accurate information.

Redress can be defined as the correction or compensation provided to consumers when their rights are violated. For example, a refund for a faulty product or a repair for a damaged item.

1. Ask the seller for a fix or refund.


2. Contact the company's help team.


3. File a complaint with consumer protection.


4. Use a neutral person to settle the issue.


5. Take legal action if needed.


6. Ask an official to review the case.


7. Get support from consumer organizations.

1. Increases customer trust in the business.


2. Encourages customers to return.


3. Builds a positive image for the company.


4. Reduces the risk of lawsuits.


5. Solves issues faster and peacefully.


6. Keeps customers happy and satisfied.


7. Leads to good reviews from customers.